ASLAN Homeless Services Fact Sheet

Homeless Person’s Unit (HPU)

For Priority Homeless - people who are: pregnant, with dependent children, over 60, mentally/physically vulnerable.

· Camden Housing Options Service: Bidborough House, 20 Mabledon Place, WC1H. & 020-7974-5801

· City of London HPU: Dept of Community Services, Guildhall, EC2P. & 020-7332-1654

· Westminster Housing Options Service: 101 Orchardson Street, NW8. & 020-7641-1000

Outreach Teams

· Camden Street Services Team, & 020-7833-7970 (24 hrs)

· Thames Reach London Street Rescue Team, & 0870-383-3333 (9 a.m.-12 p.m. Mon-Sun)

(Rough Sleepers Hotline. Provide immediate and practical assistance)

· Joint Homelessness Team, & 020-7534-6711 or 6715 (9 a.m.-5 p.m. Mon-Fri)

(Mental Health Outreach Team for Rough Sleepers. Office based at Soho NHS Walk-In Centre)

Emergency Housing Advice

Information about vacancies in hostels.

· Shelter Helpline: & 0808-800-4444 (Freephone 8 a.m.-12 p.m.)

· Shelter London Housing Aid : & 020-7014-1540

(Mon & Tues 10 a.m.-4 p.m.; Wed 1 p.m.-4 p.m.; Fri 10 a.m.-1 p.m.)

· Homeless London: www.homelesslondon.org

(Extensive, up-to-date information about hostel vacancies in London)

Quick Access Hostels

Best to call for information on drug and alcohol policy and cost/need for benefit claim.

Westminster

· Centrepoint - Berwick Street, 25 Berwick Street, W1F. & 020-7287-9134 (24hrs)

♂ ♀ 16-21, 27 4, Nearest Tube: Piccadilly Circus

Accept self referrals or referrals from any agency.

· Centrepoint - Safe Stop, 54 Dean Street, W1D. & 020-7287-4288

♂ ♀ 16-25, 12 4, Nearest Tube: Leicester Square

No self referrals. Accept referrals from: Street Outreach Teams, Connection at St Martins*, London Irish Centre*, Cardinal Hume Centre*, Alone in London* and New Horizon Youth Centre*.

· Irish Centre Housing - St Louise Hostel, 33 Medway Street, SW1P. & 020-7222-2071

♀ 16-25, 130 4, Nearest Tube: St James’s Park

No self referrals. Accept referrals from: Westminster Housing Options Service*, Cardinal Hume Centre*, Connection at St Martins and Centrepoint - Berwick Street.

· Look Ahead - Victoria Hostel, 41 Castle Lane, SW1E. & 020-7828-9137

♂ ♀ 18-65, 173 4, Nearest Tube: St James’s Park

No self referrals. Accept referrals from: Westminster Building Based Services (BBS)*.

· Passage House, 1-5 Longmoore Street, SW1V. & 020-7821-6801

♂ 18-65, 47 4, Nearest Tube: Victoria

No self referrals. Accept referrals from: Westminster Building Based Services*.

· Salvation Army - Edward Alsop Court, 18 Great Peter Street, SW1P. & 020-7233-0296

♂ 18+, 104 4, Nearest Tube: St James’s Park

Accept self referrals or referrals from any agency.

· St Mungo’s – Westminster Rolling Shelter, 138 Seymour Place, W1H. & 020-7723-4841

♂ ♀ 18+, 32 4, Nearest Tube: Baker St/ Edgware Road/ Marylebone

No self referrals. Accept referrals from: Westminster Building Based Services*.

Camden

· Parker House Assessment Centre, 25 Parker Street, WC2B. & 020-7974-3468

♂ 18+, 16 4, Nearest Tube: Holborn

No self referrals. Accept referrals from: Camden Street Services Teams*.

· St Mungo’s - Birkenhead Street, 2-5 Birkenhead Street, WC1H. & 020-7278-6466

♀ 17-60, 35 4, Nearest Tube: Kings X

Accept self referrals or any agency. Priority given to Street Outreach Team referrals.

· St Mungo’s - Endsleigh Gardens, 12-14 Endsleigh Gardens, WC1H. & 020-7380-3600

♂ ♀ 17+, 60 4, Nearest Tube: Euston

No self referrals. Accept referrals from: Outreach Teams, Camden Street Services Team*, Westminster Rolling Shelter*, Camden Housing Options Service* and St Mungo’s projects.

Tower Hamlets

· Look Ahead - Aldgate Hostel, 7 Dock Street, E1. & 020-7481-1326

♂ ♀ 18-65, 158 4, Nearest Tube: Tower Hill

No self referrals. Accept referrals from Street Outreach Teams and Tower Hamlets HPU*.

*Referral Agencies:

Alone in London, 188 Kings Cross Road, London, WC1. & 020-7278-4224

Camden Street Services Team, & 020-7833-7970 (24 hrs)

Camden Housing Options Service, Bidborough House, 20 Mabledon Place, WC1H. & 020-7974-5801

Cardinal Hume Centre, 3-7 Arneway St, SW1. & 020-7222-8593

London Irish Centre, 50-52 Camden Square, NW1. & 020-7916-2222

New Horizon Youth Centre (16-21 yrs), 68 Chalton Street, NW1. & 020-7388-5560

Tower Hamlets HPU, Great Eastern Enterprise Centre, 3 Millharbour Road, E14. & 020-7364-7474

Westminster Housing Options Service: 101 Orchardson Street, NW8. & 020-7641-1000

Westminster Building Based Services:

Connection at St Martin’s Day Centre, 12 Adelaide Street, WC2N. & 020-7766-5544

The Passage Day Centre (25+), St Vincent’s, Carlisle Place, SW1P. & 020-7592-1850

St Mungo’s Rough Sleepers Assessment Centre, 138a Seymour Place, W1H. & 020-7724-9256

Day Centres

Cheap or free food, advice, laundry, medical help. Best to call for full list of services.

· Connection at St Martin’s Day Centre, 12 Adelaide Street, WC2N. & 020-7766-5544

(Mon & Fri: 9 a.m.-1 p.m.; Tues & Thurs: 9 a.m.-1 p.m. & 4.30 -7.30 p.m.; Wed: 9 a.m.-12.30 p.m.; Sat/Sun: 9 a.m. -1 p.m. (rough sleepers only)) Nearest Tube: Charing Cross/Leicester Square

· Providence Row - Dellow Day Centre, 80-82 Wentworth Street, E1. & 020-7375-0020

(Mon-Fri: 1 p.m. -4 p.m.; rough sleepers’ drop-in: Mon-Fri: 9.15 a.m.-12 p.m.) Nearest Tube: Aldgate East

· Manna Day Centre, 6 Melior Street, SE1. & 020-7403-1931

(Mon-Sun: 8.30 a.m.-1.30 p.m.) Nearest Tube: London Bridge

· New Horizon Youth Centre (16-21 yrs), 68 Chalton Street, NW1. & 020-7388-5560

(Mon-Fri: 10.30 a.m.-4 p.m.; Sat/Sun: 11a.m.-4 p.m.) Nearest Tube: Euston

· The Passage Day Centre (25+), St Vincent’s, Carlisle Place, SW1P. & 020-7592-1850

(Rough sleepers’ drop-in: Mon-Fri: 8 a.m.-10.30 a.m.; open access & lunch 12p.m.-2 p.m.; group activities & individual appointments: Mon-Fri 10.30 a.m.-6p.m., Sat/Sun: 9 a.m.-12 p.m. (food only) Nearest Tube: Victoria

· West London Day Centre, 134-136 Seymour Place, W1H. & 020-7569-5900

(Mon-Fri: 10 a.m.-11.30 a.m.; rough sleepers’ drop-in: Mon-Fri: 8.45 a.m.-10 a.m.) Nearest Tube: Marylebone/Baker St/Edgware Rd

Advice Centres

· CHAS (Housing & Debt Advice), 19-20 Shroton Street, NW1. & 020-7723-5928

(No drop-in service. Call Mon-Wed 10 a.m.-1 p.m., 2 p.m.-5 p.m. and Thurs 10 a.m.-1 p.m. to make an appointment) Nearest Tube: Marylebone

· St Giles Trust, 64 Camberwell Church Street, SE5. & 020-7703-7000

(Full range of advice services. Drop-in: Mon-Fri 9.30 a.m.-12.30 p.m.) Nearest Train Station: Denmark Hill

Medical Centres: Drop-In

Doctors, nurses, chiropodists.

· Great Chapel St. Medical Centre, 13 Great Chapel St, W1F. & 020-7437-9360

(Mon-Fri: 2 p.m.-4 p.m., Mon, Tues, Thurs: 11 a.m.-12.30 p.m.) Nearest Tube: Tottenham Ct Rd/Oxford Circus

· Project: London (Médécins du Monde) – Praxis, Pott Street, Bethnal Green, E2. & 07974-616-852

(Mon & Wed: 1 p.m.-5 p.m.). Nearest Tube: Bethnal Green

· Dr Hickey’s - Cardinal Hume Day Centre, 3-7 Arneway St, SW1. & 020-7222-8593

(Mon, Tues, Thurs, Fri: 10 a.m.-12.30 p.m. & 2 p.m.-4 p.m.; Wed: 10 a.m.-12.30 p.m.) Nearest Tube: St. James Park/Victoria/Pimlico

· Soho NHS Walk-In Centre, 1 Frith Street, W1D. & 020-7534-6500

(Mon-Fri: 8 a.m.-8 p.m.; weekends & bank holidays: 10 a.m.- 8 p.m.) Nearest Tube: Leicester Square/Tottenham Ct Rd

· King’s Cross Primary Care Centre, 264 Pentonville Rd, N1. & 020-7685-5920

(Mon: 6.30 p.m.-9 p.m.; Tues & Fri: 2-4 p.m.) Nearest Tube: Kings Cross

Other Useful Telephone Numbers

(0800 and 0808 numbers are free, 0845 numbers are local call rates)

· Alcoholics Anonymous: & 0845-769-7555 (10 a.m.-10 p.m.)

· Domestic Violence Helpline: & 0808-200-0247 (24 hrs)

· Narcotics Anonymous: & 0845-373-3366 (24 hrs)

· National Aids & Sexual Health Helpline: & 0800-567-123 (24hrs)

· National Drugs Helpline (‘Talk To Frank’): & 0800-776-600 (24 hrs)

· Saneline (Mental Health): & 0845-767-8000 (1 p.m.-11 p.m.)

· Samaritans: & 0845-790-9090 (24 hrs)

· NHS Direct: & 0845-4647 (24hrs)

· National Debtline: & 0808-808-4000 (Mon-Fri: 9 a.m.-9 p.m.; Sat 9.30 a.m.-1 p.m.)

· RASASC (Rape And Sexual Abuse Support Centre) & 0845-122-1331

(Mon-Fri: 12 p.m.-2.30 p.m. & 7 p.m.-9.30 p.m.; weekends and bank holidays: 2.30 p.m.-5 p.m.)

· Release (Drugs & Legal Advice): & 0845-450-0215 (11 a.m-1 p.m.)

Useful Websites

· the Pavement: www.thepavement.org.uk

(Online version of the Pavement magazine. Includes ‘the List’ - a comprehensive list of services in London)

· Homeless London: www.homelesslondon.org

(Full details of residential and non-residential services in London)

· Homeless UK: www.homelessuk.org

(National website with information on residential and non-residential services)

· Citizens Advice Bureau: www.citizensadvice.org.uk

(The CAB offers free independent and confidential advice on financial, legal and other problems. Check for details of nearest CAB )